- The RAID® Course for working with Challenging Behaviour -

28 modules


Dr William Davies



The RAID® course is a relentlessly positive approach for tackling disturbed and challenging behaviour at source: it is a leading approach which well over 20,000 professionals have completed . It is a comprehensive system which teaches professionals a philosophy and practice not only to deal with disturbed and challenging behaviour when it occurs, but also to prevent it by nurturing positive behaviour targeted to displace the disturbed and challenging behaviour. Team members feel pleased to share a unified system and to know what they are doing and why they are doing it, while clients delight in a relentlessly positive and empowering approach.

The APT has mastered the delivery of RAID training 'online anytime'; providing top class training you can access right now or any time that suits you. No longer do you have to wait for 'the start date' of the course.

"Very informative and well presented. I appreciated the way the material was chunked into manageable, discreet, modules and the resources look useful. Thanks."

RAID training from the Association for Psychological Therapies (APT), includes APT accreditation, certification, and resources. And the APT has perfected the art of delivering it in a way that makes it appear simple and easy to apply.

"A great course for teams."

As the author of the approach and with a wealth of clinical experience, Dr William Davies presents the course with relevant stories and examples of using RAID, and an engaging lightness which perfectly complements the weight of the topic.


"Very engaging, exciting and humorous. Thoroughly enjoyable and relatable to everyday life as well as in the professional setting."

This course gives you a thorough introduction to RAID, it is APT-accredited, and gives you access to important resources for you to use post-course. Whether you simply want to broaden your knowledge or want to pioneer the introduction of such a positive and energising approach to your colleagues, this course is for you. It can be studied by teams or individuals, see below.

For further information on the format of APT online training, the APT’s guarantee to you, and how to make a group booking, click here.


To access the course straightaway, click ‘add to cart’ to purchase by card or PayPal. (If you are ordering the course for somebody else, or a group, create an account and select ‘Bulk Purchase’ once you have proceeded to cart.)

If you would like to be invoiced please click here (once the invoice has been paid or upon receipt of an official Purchase Order, we can then grant access to the course).


The RAID® Course aims:

  • A clear, positive, philosophy and technique for working effectively with disturbed and challenging behaviours.

  • Provides interventions with a clear sense of purpose, and benefits to everybody.
  • Shows how reinforcing key aspects of a client's behaviour can eliminate disturbed and challenging behaviours.
  • Demonstrates how to reinforce behaviour effectively.
  • How to make social reinforcement work. How to design formalised yet 'friendly' reinforcement systems. Avoiding reinforcement 'traps'.
  • Knowing the 4 key types of appropriate behaviours, and how to spot them.
  • Why we are best to play down disruptive behaviour.
  • Why punishment usually doesn't work.
  • What to do when disruptive behaviour cannot be ignored. For example, when it is damaging or life-threatening to other clients or staff, crucial non-physical interventions.
  • How to avoid people 'pushing against us' when we are trying to influence them and how to guide their behaviour for the better - for their benefit and for the benefit of those around them.
  • How good rules or 'boundaries' for behaviour are productive and energising while bad ones are a short-cut to endless trouble. What makes the difference between good and bad.
  • What to do when clients exhibit so many challenging behaviours that it is difficult to know where to start.
  • What to do when it seems that some sort of punishment is unavoidable.
  • How to create and establish a proper RAID Care Plan that you and your colleagues can use.

In 3-days you will cover a great deal:

  • Why it is so important to have 'a philosophy of care'. Why (a) punishment and (b) extinction don't work. How the RAID® approach is radically different from both the above.

  • What is meant by... 'routine green behaviour'? ... 'extra-ordinary green behaviour'? and ... behaviour that is 'green, but not quite the shade of green I had in mind'? Why it is important to know.
  • When a professional says they have 'tried everything' with a client, what powerful category of influence have they usually failed to try?
  • How some professionals discourage green behaviour when they think they are encouraging it.
  • How to influence people at the deepest levels of their brain.
  • Why working on clients' problems often results in exaggerating those problems, and what to do instead.
  • Thousands of people are victims of 'the punishment spiral'. How does this come about and how can we reverse the spiral?
  • How to have clients behave to their best limits, without necessarily even addressing their disturbed and challenging behaviour directly!
  • What's so special about you that makes you good to work with disturbed and challenging behaviour. There is an answer!
  • Rules and 'boundaries' are an important, if rather sterile concept. How can you bring them to life in a way that both clients and professionals welcome?
  • What makes the difference between standard criticism and constructive criticism, and how can we keep our criticism constantly constructive and, therefore, effective?
  • Why is this statement probably untrue and how should we capitalise on the real truth of the situation: "We find that whenever Sue harms herself she's had an argument with her boyfriend just before: every time they have an argument, she harms herself."?
  • What should we do when we come across clients who exhibit so little appropriate behaviour that they are very difficult to work with?
  • We need to balance the client's past, present and future. But - if you're working with disturbed and challenging behaviour - which is most important? Why? How can you build on that?
  • Often, the disturbed and challenging behaviour is to communicate something. How can we tell what, and how should we respond then? Possibly more important, what should we not do?
  • What other functions may the behaviour be serving? "The challenging behaviour is not the problem, it is the patient's solution; the real problem is to find a better solution."
  • What can you do when disturbed and challenging behaviour happens? We have two good options, but it's important to chose the right one!
  • Practise what you preach. How to RAID® yourself.
  • Disturbed and challenging behaviour is normally very wearing both for the client and for the professional. How to cope with the 'feelings' side of things.
  • What your team can do to immediately transform its impact.

What The RAID® Course will do for you:

  • You will have a clear philosophy on how to view disturbed and challenging behaviour. A philosophy which allows you to intervene positively and effectively to minimise its occurrence.

  • You will see how that philosophy applies not just in your work, but in your private life too. After all, it is a philosophy, not just a technique.
  • You will gain a clearer perspective on what you already do, seeing more clearly why some actions you take work, and others don't.
  • You will see that it is possible to have a positive approach to working with disturbed and challenging behaviour, an approach which is both clear and effective.
  • You will know how to work out the function of problem behaviour, and to help find a better way of achieving that same function.
  • You will be better at reinforcing others, you will be more aware of the positive actions and traits they display.
  • You will know why consideration of the future is so important in general, and especially in this area.
  • You will be able to ask positive, constructive questions, ones which have answers which nurture and develop people rather than focusing on their 'problems'.
  • You will know when an issue needs addressing, and be better at addressing it.
  • You will be able to use specific techniques for resolving dangerous or threatening situations.
  • You will be able to construct a powerful positive RAID Care Plan, and put it into practice.



Click ‘add to cart’ to purchase by card or PayPal. (If you are ordering for somebody else - or a group - create an account and select ‘Bulk Purchase’ once you have proceeded to cart.)

If you would like to be invoiced please email finance@apt.ac stating; the course title, how many places you require, your organisation's purchase order number, and the name and address for the invoice to be sent to.


By completing/passing this course, you will attain the certificate APT Accreditation, Level 2 (18 hours CPD)

Learning Credits

Welcome and Intro
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Developing a philosophy of care
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Two philosophies are fatally flawed
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The RAID Approach
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Notice Green Behaviour
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The Broader View
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Reinforcing green behaviour
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Asking, and answering, green questions
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Relevant neuroanatomy
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Higher Order RAIDing
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The relationship
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Talk Green not Red
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Activating the brain's inhibitory system
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Rules and Expectations
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Breaking out of the punishment cycle
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Planning and achieving a good future
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Functional analysis
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Ignore or minimally intervene
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Addressing the Issue
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Highlighting good role-models
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Punishment, Sanctions and 'Consequences'
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The RAID Behaviour Support Care Plan
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Practice Based Evidence
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But what about us
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Activating RAID in your workplace
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What have you earned from completing this course?
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Added 7 days ago, by Anne
A useful and practical course in developing a philosophy of care centred around care and positivity to develop good relationships with staff/colleagues and service users. The online modules are excellent - useful to apply learning straight-away and to incorporate training into busy schedules. Thank you.
Added 21 days ago, by Aslihan
Amazing course that is a real eye opener.
Added 29 days ago, by Sue
Added about 1 month ago, by Chris
Very interesting, as far as online training goes. Well put together.
Added about 1 month ago, by Anonymous
The course was very good
Added about 1 month ago, by Anonymous
Added about 2 months ago, by Anonymous
Very interesting.
Added about 2 months ago, by Anonymous
Constructive course putting theory into practice.
Added about 2 months ago, by Anonymous
Aligns very well with trauma informed practise
Added about 2 months ago, by Anonymous
Fantastic course - just wish I had been able to access it sooner when I was working on the wards

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